Mercier Consultancy BG

German Speaking Reservations Agent For Booking.com

Mercier Consultancy BG
FULL TIMERemote
Posted 2 weeks ago

Job Description

Role Overview

Mercier Consultancy Group is proud to present an outstanding opportunity for a German Speaking Reservations Agent For Booking.com position in Greece. In this exciting remote-based role, you will serve as a trusted point of contact for German-speaking travellers, helping them navigate and manage their bookings through one of the world's leading online travel platforms.

What You Will Do

Handle inbound enquiries from German-speaking customers regarding hotel, flight, and travel reservations made through Booking.com, delivering prompt and accurate assistance at every stage of the traveller journey.

Why It Might Be a Fit

Native or fluent German language skills are essential for this role. Previous experience in a customer service, reservations, or travel industry environment is highly desirable. Strong communication and interpersonal skills, with a genuine passion for delivering outstanding customer experiences in the travel sector.

Requirements

  • Native or fluent German language skills (both spoken and written)
  • Previous experience in a customer service, reservations, or travel industry environment
  • Strong communication and interpersonal skills
  • Comfortable working with digital booking platforms, CRM systems, and standard office software

Benefits

  • Competitive Monthly Salary
  • Fully Paid Training
  • Comprehensive Health Insurance coverage
  • Fully Paid Relocation Package
  • Monthly Performance Bonus
  • 2 Extra Salaries Per Year
  • Ongoing career development opportunities

Originally posted on Himalayas

Key Skills

German-Speaking-Customer-Service-RepresentativeBilingual-German-English-Customer-Support-SpecialistBilingual-German-English-Customer-Support-ConsultantGerman-Language-Customer-Service-JobsRemote-German-Customer-Support-SpecialistTravel-Customer-Service-RepresentativeBooking-Support-Specialist