Job Description
Ensuring customers (companies using Proof-of-Skill for hiring) have a smooth onboarding experience, get maximum value from the platform, and stay engaged long-term.
Skills: Communication, empathy, product knowledge, startups/hiring ecosystem, Google Sheets/CRM/support tools.
Responsibilities: Onboard new customers, primary point of contact for accounts, ensure product value delivery, collect feedback, track health metrics, handle support queries, identify upsell opportunities.
Originally posted on Himalayas
Key Skills
Customer-Success-ExecutiveCustomer-Success-ManagerCustomer-Success-SpecialistOnboarding-SpecialistAccount-Manager
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