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Concentrix

Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)

Concentrix
FULL TIMERemote
Posted 4/28/2026

Job Description

Job Title:

Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune (F/M/D)

Job Description

Customer Engineer – Infrastructure – MECM (aka SCCM)/Intune

Job Description:

The MECM (aka SCCM)/Intune Customer Engineer will work directly with customers, as a consultant and technical advisor to:
  • Design, Deploy, Review and Assess the health of the infrastructure and clients
  • Upgrade, update and maintain the SCCM hierarchy
  • Troubleshoot issues with infrastructure and clients
  • Tune and optimize for performance
  • Assist with reporting
  • Assist in setting up SCCM Co-Management with Intune
  • Assist in planning, reviewing and troubleshooting Software Updates feature
  • Assist in planning, reviewing and troubleshooting Task Sequences
  • Provide training in all areas of SCCM to ensure customer goals are met

Ideal candidate experience:

3 years working as a depth expert and technology owner or consultant for SCCM
Ability to present to multiple levels of customer leadership.
Ability to act as a consultant and architect for multiple customers.
Broad knowledge across multiple scenarios:
  • Windows Desktop/Server Management using SCCM
  • SQL Server, Active Directory, Certificates, IIS, DNS, Security
  • Package/Application creation
  • Desktop OS Upgrades using different approaches
  • Intune and Co-Management experience
  • SSRS Reporting and/or PowerBI experience
  • PowerShell scripting
Deep level knowledge in at least 3 of the above categories
Technical Skills Requirements: Microsoft Endpoint Configuration Manager MECM (aka SCCM)/Intune:
Broad knowledge of ALL the MECM areas below, with deep understanding of (at least) 4 of the following:

Infrastructure

  • Design
  • Deployment
  • Upgrades
  • Maintenance, Health, Tuning
  • Troubleshooting

Windows Desktop Upgrades

Software Updates
Compliance

Software Distribution
Security

Intune
SQL Server

Report Development

Network Troubleshooting

Related Skills:

  • Active Directory
  • DNS/Network
  • SQL Server
  • IIS
  • Certificates

Tools

  • SQL Profiler, PowerShell, Process Monitor

Location:

DEU Work-at-Home

Language Requirements:

Time Type:

Full time

Originally posted on Himalayas

Key Skills

Customer-EngineerSCCM-EngineerMECM-EngineerIntune-EngineerInfrastructure-Engineer
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